FAQ

Phase 3 updates

Our store opening hours are as below.  See announcements for latest updates.

Mon - Fri: 11:00am - 6:00pm

Sat: 11:00am - 2:00pm 

Sun & PH: Closed 

 

Shipping Fee

For order values

Less than $50  :   $6

$50.01 - 100    :   $3

Above $100     :   FREE

 

Shelf Life

As our fresh produce are excess/ugly items, there’s not that much shelf life left. It’s best consumed between 1-3 days!

 

Refunds

If you encounter any moldy/rotten products, please send us an email with photos at hello@uglyfood.com.sg by the next day, and we’ll look into it immediately.

 

#Whatisthis

If you have no idea what we gave you in the bundle, take a photo, post it on Instagram and tag @uglyfoodco. We will get back to you as quickly as we can!